We are well aware that the needs of each customer are unique, so we provide comprehensive product customization services. From heat-resistant steel accessories, stainless steel welding wire, boiler accessories to resistance wire, etc., we can design and produce according to your specific needs. The following is our customization process:

 

◆ Demand Communication:
Our sales team will first communicate with you in depth to understand your specific needs, application scenarios and expected product performance.
 

◆ Scheme Design:
According to your needs, our technical team will design the scheme, including material selection, structural design, process formulation, etc.
 

◆ Sample Production:
After the scheme is determined, we will make samples for your review. You can perform performance tests and actual application tests on the samples to ensure that they meet your needs.
 

◆ Mass Production:
After the sample review is passed, we will mass produce according to your order and ensure that the product quality is consistent with the sample.
 

◆ Delivery And Acceptance:
After the product is completed, we will deliver it according to the logistics method you specify. At the same time, we will also provide a detailed acceptance guide to ensure that you can smoothly accept the product.

◆ Pre-sales Service:
Before you choose our products, we will provide you with detailed product introduction, performance parameters, application scenarios and other information.  At the same time, we can also conduct product demonstrations and trials according to your needs to help you better understand the performance and characteristics of the products.
 

◆ In-sales Service:
During the order production process, we will provide you with real-time production progress tracking and quality control.  You can keep abreast of the production status of the order through our online platform or customer service team, and raise any questions or suggestions.
 

◆ After-sales Service:
We are committed to providing comprehensive after-sales service and support.  No matter if you encounter any problems during use or need further help, our customer service team will be on call at any time to provide you with timely and professional solutions.  At the same time, we also provide after-sales services such as product repair and replacement to ensure that your user experience is consistent.